Purchase in shop
Home Service
Purchase by courier [Available to ALL customers!]
Whatsapp/Wechat Quotation

 

- Purchase in shop -


Step1: Visit our shop
Bring the items to one of our purchase shops in business hours.
No appointment is needed.
 

Step2: Appraised and authenticated by appraiser
Appraisers check the condition etc. for authentication.
(Customer can send Whatsapp/Wechat for pre-quotation before visiting our shop to reduce waiting time.)
 

Step3: Explanation
After authentication, appraiser explain the quotation and reasons.
Quotation is free of charge. There is no any charges for turning down the offer.
 

Step4: Transaction completed
If customer is satisfied with the quotation, transaction is successful. Customer can choose to pay by cash or bank transfer.
 
 

 

- Home Service -


Step1: Call our Home Service hotline
Directly contact our home service hotline for making appointment 
or sending WhatsApp/WeChat for pre-quotation

Please contact the nearby store for appointment or enquiry:http://ecoringhk.com/store.php
(Phone/WhatsApp/WeChat available)

 

Step2: Visit your home

Appraiser visit at the time request.
Home, lobby, MTR station etc. are acceptable.

 

Step3: Appraise, authenticate and explanation

Appraiser do the authentication and provide quotation.
Customer can decide after receiving the quotation.

 

Step4: Transaction completed
Customer can choose to receive cash or bank transfer.
 
   

 

- Purchase by courier [Available to ALL customers!] -


Step1: Quotation
 

- Customers contact by phone or WhatsApp for content of items。

- We will provide a quotation range of offer price by the pictures and information provided.

- If customers accept the quotation range and confirm the terms and conditions. We will send a URL for completion of the application.

**Please note that the acceptable types and brands are different from purchase in shop or home service. Please contact our appraisers for more details.**

 

Step2: Delivery

- Customers need to fill in basic information: name, contact mobile, pick up address, items contents and quantity. The application is sent out after confirming the terms and conditions.

Customers can choose either of the ways of delivery:

(A) We send out carton boxes (required 1 to 2 working days) and then customers pack the items. After that, contact us for arrangement of pick up

(B) Courier company provide carton boxes when pick up

We will provide a control number after received the application and arrange SF Express to pick up according to the provided date

**Please do not damage the carton boxes and reuse the tape

 

Step3: Reply
 

- After receiving the package, we will contact customer by WhatsApp and complete the appraising process within 1 to 2 working days.

- Please reply within 1 working day for the acceptance of the offer: sell/return/partial sell and partial return/dispose

If return or partial return is chosen, items will be sent to the pick up address within the same date or the next working day.

**Please make sure the return package can be received in the pick up address. We are not responsible for the risk or possible loss during the return delivery

 

Step4: Transaction completed

We will deposit by bank transfer. Customers please provide the deposit account details when accepting the offer.

**Bank account name should be the same as the registered name in our record

 
   

 

- Whatsapp/Wechat Free Quotation -