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- Purchase in shop -
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Bring the items to one of our purchase shops in business hours. No appointment is needed. |
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Appraisers check the condition etc. for authentication. (Customer can send Whatsapp/Wechat for pre-quotation before visiting our shop to reduce waiting time.) |
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After authentication, appraiser explain the quotation and reasons. Quotation is free of charge. There is no any charges for turning down the offer. |
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If customer is satisfied with the quotation, transaction is successful. Customer can choose to pay by cash or bank transfer. |
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- Home Service -
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Directly contact our home service hotline for making appointment or sending WhatsApp/WeChat for pre-quotation Please contact the nearby store for appointment or enquiry:http://ecoringhk.com/store.php |
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Appraiser visit at the time request. |
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Appraiser do the authentication and provide quotation. |
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Customer can choose to receive cash or bank transfer. |
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- Purchase by courier [Available to ALL customers!] -
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- Customers contact by phone or WhatsApp for content of items。 - We will provide a quotation range of offer price by the pictures and information provided. - If customers accept the quotation range and confirm the terms and conditions. We will send a URL for completion of the application. **Please note that the acceptable types and brands are different from purchase in shop or home service. Please contact our appraisers for more details.** |
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- Customers need to fill in basic information: name, contact mobile, pick up address, items contents and quantity. The application is sent out after confirming the terms and conditions. Customers can choose either of the ways of delivery: (A) We send out carton boxes (required 1 to 2 working days) and then customers pack the items. After that, contact us for arrangement of pick up (B) Courier company provide carton boxes when pick up We will provide a control number after received the application and arrange SF Express to pick up according to the provided date **Please do not damage the carton boxes and reuse the tape |
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- After receiving the package, we will contact customer by WhatsApp and complete the appraising process within 1 to 2 working days. - Please reply within 1 working day for the acceptance of the offer: sell/return/partial sell and partial return/dispose If return or partial return is chosen, items will be sent to the pick up address within the same date or the next working day. **Please make sure the return package can be received in the pick up address. We are not responsible for the risk or possible loss during the return delivery |
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We will deposit by bank transfer. Customers please provide the deposit account details when accepting the offer. **Bank account name should be the same as the registered name in our record |
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